Burnout Among Physicians Is A Crisis In Medicine That Can Lead To Medical Errors | NBC Nightly News

DRAMATICALLY HIGHER RISK FOR BURNOUT. AS KATE SNOW REPORTS, RISK FOR BURNOUT. AS KATE SNOW REPORTS, THAT CAN POSE A DANGER AS KATE SNOW REPORTS, THAT CAN POSE A DANGER TO PATIENTS. THAT CAN POSE A DANGER TO PATIENTS. >> Reporter: HEY, BUD, TO PATIENTS. >> Reporter: HEY, BUD, GOOD MORNING. >> Reporter: HEY, BUD, GOOD MORNING. UP BEFORE DOWN MAKING GOOD MORNING. UP BEFORE DOWN MAKING BREAKFAST FOR HER TWO UP BEFORE DOWN MAKING BREAKFAST FOR HER TWO SONS AND DAUGHTER WHO BREAKFAST FOR HER TWO SONS AND DAUGHTER WHO HAS SPECIAL NEEDS. SONS AND DAUGHTER WHO HAS SPECIAL NEEDS. >> HAVE A GOOD DAY. HAS SPECIAL NEEDS. >> HAVE A GOOD DAY. I’LL SEE YOU TONIGHT. >> HAVE A GOOD DAY. I’LL SEE YOU TONIGHT. >> Reporter: THAT’S I’LL SEE YOU TONIGHT. >> Reporter: THAT’S BEFORE SHE STARTS HER >> Reporter: THAT’S BEFORE SHE STARTS HER SHIFT IN THE STANFORD BEFORE SHE STARTS HER SHIFT IN THE STANFORD EMERGENCY DEPARTMENT. SHIFT IN THE STANFORD EMERGENCY DEPARTMENT. >> BUSIEST TIME IN THE EMERGENCY DEPARTMENT. >> BUSIEST TIME IN THE E.R. AFTERNOON? >> BUSIEST TIME IN THE E.R. AFTERNOON? >> EVENING, YEAH. E.R. AFTERNOON? >> EVENING, YEAH. >> Reporter: SHE’S >> EVENING, YEAH. >> Reporter: SHE’S TEACHING MEDICAL >> Reporter: SHE’S TEACHING MEDICAL STUDENTS TODAY. TEACHING MEDICAL STUDENTS TODAY. ON BUSY DAYS, SHE’LL STUDENTS TODAY. ON BUSY DAYS, SHE’LL SEE 15 TO 20 PATIENTS, ON BUSY DAYS, SHE’LL SEE 15 TO 20 PATIENTS, AND DO HOURS OF SEE 15 TO 20 PATIENTS, AND DO HOURS OF PAPERWORK. AND DO HOURS OF PAPERWORK. >> IF I WORK AN PAPERWORK. >> IF I WORK AN EIGHT-HOUR SHIFT, I >> IF I WORK AN EIGHT-HOUR SHIFT, I MIGHT SPEND TWO, THREE EIGHT-HOUR SHIFT, I MIGHT SPEND TWO, THREE HOURS IN FRONT OF A MIGHT SPEND TWO, THREE HOURS IN FRONT OF A COMPUTER RATHER THAN HOURS IN FRONT OF A COMPUTER RATHER THAN AT THE BEDSIDE. COMPUTER RATHER THAN AT THE BEDSIDE. >> Reporter: I IMAGINE AT THE BEDSIDE. >> Reporter: I IMAGINE YOU DID NOT GET INTO >> Reporter: I IMAGINE YOU DID NOT GET INTO THE MEDICAL FIELD TO YOU DID NOT GET INTO THE MEDICAL FIELD TO LOOK AT A COMPUTER. THE MEDICAL FIELD TO LOOK AT A COMPUTER. >> NO. LOOK AT A COMPUTER. >> NO. >> Reporter: AT NIGHT >> NO. >> Reporter: AT NIGHT SHE’S CATCHING UP ON >> Reporter: AT NIGHT SHE’S CATCHING UP ON PATIENT CHARTS. SHE’S CATCHING UP ON PATIENT CHARTS. ARE THERE DAYS YOU PATIENT CHARTS. ARE THERE DAYS YOU FEEL LIKE I DON’T KNOW ARE THERE DAYS YOU FEEL LIKE I DON’T KNOW HOW I’LL KEEP DOING FEEL LIKE I DON’T KNOW HOW I’LL KEEP DOING THIS? HOW I’LL KEEP DOING THIS? >> UH-HUH, YEAH, QUITE THIS? >> UH-HUH, YEAH, QUITE REGULARLY. >> UH-HUH, YEAH, QUITE REGULARLY. >> Reporter: SHE LEFT REGULARLY. >> Reporter: SHE LEFT A PREVIOUS JOB AFTER >> Reporter: SHE LEFT A PREVIOUS JOB AFTER REALIZING SHE WAS A PREVIOUS JOB AFTER REALIZING SHE WAS STARTING TO FEEL REALIZING SHE WAS STARTING TO FEEL APATHY TOWARD HER STARTING TO FEEL APATHY TOWARD HER PATIENTS, A SIGN OF APATHY TOWARD HER PATIENTS, A SIGN OF BURNOUT. PATIENTS, A SIGN OF BURNOUT. >> I COULDN’T CONNECT BURNOUT. >> I COULDN’T CONNECT WITH THEM BECAUSE I >> I COULDN’T CONNECT WITH THEM BECAUSE I WAS CAUGHT UP IN MY WITH THEM BECAUSE I WAS CAUGHT UP IN MY EXPERIENCE OF HOW WAS CAUGHT UP IN MY EXPERIENCE OF HOW UNHAPPY I WAS. EXPERIENCE OF HOW UNHAPPY I WAS. >> Reporter: STUDIES UNHAPPY I WAS. >> Reporter: STUDIES SHOW MORE THAN HALF OF >> Reporter: STUDIES SHOW MORE THAN HALF OF DOCTORS SAY THEY FELT SHOW MORE THAN HALF OF DOCTORS SAY THEY FELT BURNED OUT, PHYSICIANS DOCTORS SAY THEY FELT BURNED OUT, PHYSICIANS ARE ALSO MORE LIKELY BURNED OUT, PHYSICIANS ARE ALSO MORE LIKELY TO HAVE DEPRESSION AND ARE ALSO MORE LIKELY TO HAVE DEPRESSION AND HAVE THE HIGHEST TO HAVE DEPRESSION AND HAVE THE HIGHEST SUICIDE RATE OF ANY HAVE THE HIGHEST SUICIDE RATE OF ANY PROFESSION, TWICE AS SUICIDE RATE OF ANY PROFESSION, TWICE AS HIGH AS THE GENERAL PROFESSION, TWICE AS HIGH AS THE GENERAL POPULATION. HIGH AS THE GENERAL POPULATION. >> THIS DISTRESS IN POPULATION. >> THIS DISTRESS IN PHYSICIANS HAS REACHED >> THIS DISTRESS IN PHYSICIANS HAS REACHED A CRISIS POINT. PHYSICIANS HAS REACHED A CRISIS POINT. >> Reporter: LAST YEAR A CRISIS POINT. >> Reporter: LAST YEAR STANFORD HIRED DR. >> Reporter: LAST YEAR STANFORD HIRED DR. TATE AS THE FIRST STANFORD HIRED DR. TATE AS THE FIRST CHIEF WELLNESS OFFICER TATE AS THE FIRST CHIEF WELLNESS OFFICER TO COMBAT BURNOUT. CHIEF WELLNESS OFFICER TO COMBAT BURNOUT. IT’S DANGEROUS FOR TO COMBAT BURNOUT. IT’S DANGEROUS FOR PATIENTS, TOO. IT’S DANGEROUS FOR PATIENTS, TOO. >> BURNED OUT DOCTORS PATIENTS, TOO. >> BURNED OUT DOCTORS DEFINITELY REPORT THEY >> BURNED OUT DOCTORS DEFINITELY REPORT THEY MADE MORE ERRORS. DEFINITELY REPORT THEY MADE MORE ERRORS. >> Reporter: AT MADE MORE ERRORS. >> Reporter: AT STANFORD, DR. MEGAN >> Reporter: AT STANFORD, DR. MEGAN SAW A REVAMP AND A STANFORD, DR. MEGAN SAW A REVAMP AND A SO-CALLED SCRIBE DEALS SAW A REVAMP AND A SO-CALLED SCRIBE DEALS WITH PATIENT RECORDS. SO-CALLED SCRIBE DEALS WITH PATIENT RECORDS. >> FOR THE FIRST TIME WITH PATIENT RECORDS. >> FOR THE FIRST TIME IN MY CAREER, I’M ABLE >> FOR THE FIRST TIME IN MY CAREER, I’M ABLE TO HAVE DIRECT EYE IN MY CAREER, I’M ABLE TO HAVE DIRECT EYE CONTACT WITH MY TO HAVE DIRECT EYE CONTACT WITH MY PATIENTS. CONTACT WITH MY PATIENTS. >> Reporter: DOCTORS PATIENTS. >> Reporter: DOCTORS SEE ONE-THIRD AS MANY >> Reporter: DOCTORS SEE ONE-THIRD AS MANY PATIENTS AND SPEND SEE ONE-THIRD AS MANY PATIENTS AND SPEND MORE TIME WITH THEM. PATIENTS AND SPEND MORE TIME WITH THEM. BACK IN THE E.R., MORE TIME WITH THEM. BACK IN THE E.R., THERE IS A NEW REWARD BACK IN THE E.R., THERE IS A NEW REWARD SYSTEM FOR OTHERS THAT THERE IS A NEW REWARD SYSTEM FOR OTHERS THAT WORK EXTRA HOURS, THE SYSTEM FOR OTHERS THAT WORK EXTRA HOURS, THE HOSPITAL PAYS FOR WORK EXTRA HOURS, THE HOSPITAL PAYS FOR SOMETHING TO MAKE LIFE HOSPITAL PAYS FOR SOMETHING TO MAKE LIFE EASIER. SOMETHING TO MAKE LIFE EASIER. SHE SIGNS UP FOR READY EASIER. SHE SIGNS UP FOR READY TO MAKE MEAL KITS, SHE SIGNS UP FOR READY TO MAKE MEAL KITS, WHICH MEANS MORE TIME TO MAKE MEAL KITS, WHICH MEANS MORE TIME WITH HER FAMILY. WHICH MEANS MORE TIME WITH HER FAMILY. >> I DON’T WANT TO WITH HER FAMILY. >> I DON’T WANT TO LEAVE EMERGENCY >> I DON’T WANT TO LEAVE EMERGENCY MEDICINE BECAUSE I LEAVE EMERGENCY MEDICINE BECAUSE I LOVE IT. MEDICINE BECAUSE I LOVE IT. I JUST WANT TO MAKE IT LOVE IT. I JUST WANT TO MAKE IT BETTER. I JUST WANT TO MAKE IT BETTER. >> Reporter: FIGHTING BETTER. >> Reporter: FIGHTING BURNOUT FOR THE SAKE >> Reporter: FIGHTING BURNOUT FOR THE SAKE OF DOCTORS. BURNOUT FOR THE SAKE OF DOCTORS. >> I’LL CHECK YOUR

10 comments

  1. The highest suicide rate of any profession? WOW! I've dealt with some apathetic doctors, but have had some fantastic ones too. I see this most of the time in the ER.

  2. Excellent topic. Who wants to be treated by tired, sleepy doctors, but most doctors are overworked. They are working over 80 hours a week (legal limit). Their hours should be reduced. Thank you for shedding some light to this age old problem.

Leave a Reply

(*) Required, Your email will not be published