How do I change my Primary Care Physician?

VICTOR: I’m Victor, and I’m
meeting with a Blue Cross and Blue Shield
customer advocate to discuss changing my
primary care physician. [MUSIC PLAYING] I’ve been thinking about
switching to a new primary care doctor. Do you know how I can do that? SPEAKER 1: Of course. You can change your
primary physician using our website or mobile app. If you have an HMO
plan, you’ll want to select your provider
on your Blue Access for Members account once
you’ve made your choice. Log into your Blue Access
for Members account and click Find Here, In Network. Choose your current plan
from Select Network Type. And choose a network
that meets your needs. VICTOR: Wow, there are so
many doctors to choose from. SPEAKER 1: Once you
find a physician that best fits
your medical needs, call to ask if they’re
accepting new patients. VICTOR: Is it possible
to switch doctors who are within my medical group? SPEAKER 1: Absolutely, just call
your medical group directly. VICTOR: Thank you for
taking the time to help me. SPEAKER 1: You’re welcome. SPEAKER 2: For more information,
call the number on your member ID card or visit our
website site at bcbstx.com.

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