Medical Home (English)

welcome to Emmi. I’m here to tell you
about a better approach to health care so let’s get started okay everyone’s health needs are
different but whether you see your doctor once a year or a lot more often it can be a hassle
first it’s often hard to get an appointment you rush to get there but you may end up
waiting if they’re running late and your doctors rushed to so even
though she’d like to spend my time with you she only has a few minutes to find
out what’s wrong the fact is you may end up feeling like
just a number or just the next person in a long line
so your doctor only hears about your sore
throat or swollen knee, that pain in your back, or your
daughter’s cough and there’s no time for you and your doctor to really talk it’s even worse if you have a problem in
the middle of the night and you’re not sure if it’s serious do you
wait and try to get an appointment? Or do you go to the ER where the doctor
doesn’t know you and wants to run all kinds of tests
we’re insurance cover all those. It’s a lot to deal with and it even more
complicated if you need to see specialists like a
cardiologists an allergist or dietitian– thats a lot of
different health care providers giving you tests prescriptions and treatments and no one provider knows what the
others are doing. When you think about it to each just
looking at a PC view so no one sees the whole picture. Shouldn’t this be a lot easier and less
confusing? Well, yeah. That’s why there’s a new
approach to health care that puts all the pieces together it’s called the patient-centered medical
home and it’s a way to give you better more
personal care now even though it’s called medical home it’s not a place its actually much bigger than that. It’s
a whole team of people who know you and work together to give you the best
care it’s led by your personal health care provider who gets to know you well and works with people like nurses and
pharmacists to make sure everyone’s on the same page when it
comes to your care they are also people on the team to help
you things like medication costs or insurance questions basically you
team is made up a whoever you need so it changes as your health needs
change for example if you need a specialist your team can
help me find someone who’s right for you and your personal provider will keep up
on everything and I’ll make sure the whole team is in the loop about your
treatment in fact many medical homes also use
things like electronic health records to help coordinate you care that way you don’t have to keep going
over the same information with each health care provider look your time is valuable educate knows
you’ve got a lot going on so with medical home its easier to get
care when you need it if you’ve got a problem at night or on
the weekend they want you to call and you may be able to get the help or
information you need without even going into the office or if you need to come n the schedule
during the week is actually a lot more flexible so you can often get a same day
appointment for even longer appointment if you need it but patient-centered care isn’t just
about getting help would you or someone in your family gets sick it’s about preventing problem so you
stay healthy they’ll make sure you get things like a yearly checkup or any
shots and your care is tailored or custom-made
based on your health and family history so if you need any
kind of test will contact you to explain the results
and scheduling follow-up care because once you have the whole picture
you and your provider can work together to make decisions about your health it’s
a partnership so to speak up after all they want you
to ask questions and they want to hear about anything
you’d like to change or improve do you need to get more sleep lower your
cholesterol or lower your stress level they’ll help
you set goals that makes sense for you then it’s up to you to make those
changes and let them know how it’s going and when it comes to things like asthma
diabetes or high blood pressure they know this can be overwhelming so
your team will make sure you get the tools you need they’ll also take time to explain
everything make sure you have the support and resources you need listen to your concerns because caring
for the emotional side is just as important as the physical
side after all you’re not just a name on a chart you’re
a whole person and with the patient-centered medical home your team provides health care that fits
your life so you feel taken care of and well and home

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